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SecurityIdentity Management (FIMS)
Forefront Identity Management tooling for provisioning and password self-service.
We implement and customize Forefront Identity Management (FIMS) tooling to handle user provisioning, de-provisioning, and password self-service across your organization's systems.
The challenge
Manual account provisioning and password resets consume significant IT helpdesk time and introduce delays for new hires and locked-out staff.
Our approach
We configure FIMS workflows for automated provisioning tied to HR events, plus a self-service portal so users can reset their own passwords without a helpdesk ticket.
The outcome
IT helpdesk load drops, new-hire onboarding speeds up, and password resets happen in minutes instead of a support queue.
Key capabilities
Automated provisioning/de-provisioning
Password self-service portal
HR-event-triggered workflows
Reduced helpdesk load
How it flows
The path this service takes, end to end.
01
HR event or user request
02
FIMS workflow triggered
03
Account provisioned/updated
04
Confirmation & logging